JLC Collective
Privacy Policy.
This policy explains how JLC Collective (Jena Crossland) handles information you share when you visit this website, send an inquiry, or use its links to schedule a conversation.
Information we collect
When you use the contact form, we collect your name, email address, message, and any other information you choose to include. If you contact us by email, we also receive the information in that correspondence.
Website hosting and related services may automatically process technical information such as IP addresses, browser information, page requests, and timestamps to deliver the site, maintain security, and prevent misuse.
How we use information
We use information to respond to inquiries, discuss possible consulting engagements, coordinate meetings, maintain the website, protect against spam or misuse, and meet applicable recordkeeping or legal obligations. We do not use your contact-form message to sign you up for a marketing newsletter.
Service providers and external tools
- Netlify hosts the site and processes contact form submissions. Authorized site administrators can access submissions through Netlify.
- Email services may process your contact details and message when we receive notifications or reply to you.
- Cal.com handles appointment scheduling if you choose the Schedule a Meeting link. Information you enter there is processed through Cal.com and may be shared with us to arrange the meeting. See Cal.com's Privacy Policy.
- Google Fonts supplies web fonts used on this site; loading those fonts may involve requests to Google's services.
We may also disclose information when required by law or reasonably necessary to protect our rights and the security of the website.
Cookies and third-party links
This site includes external links, including LinkedIn, Spotify, and Cal.com. If you follow those links, the destination's own privacy practices apply. Hosting and third-party services may use technical information or essential browser storage to provide their services. If the website's tracking practices materially change, this policy will be updated.
Retention and security
We keep inquiry and correspondence information for as long as reasonably necessary to handle the inquiry, maintain appropriate business records, or meet legal obligations. We use reputable service providers and reasonable safeguards, but no website or electronic transmission can be guaranteed completely secure.
Your choices
You can request access to, correction of, or deletion of information you've sent through this website by using the website contact form. We will consider and respond to requests as required by applicable law, subject to any necessary recordkeeping obligations.
Children's privacy
This website is intended for professional audiences and is not designed to collect personal information from children.
Changes to this policy
We may update this policy if the site's functionality or our data practices change. The date at the top of this page identifies the most recent version.
Contact
For questions about this policy or information submitted through the website, contact JLC Collective through the website contact form.